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Account & Registration
Registering at MaxJili is quick and free. Head to the Register page, fill in your first name, last name, username, email address, Philippine mobile number, and date of birth. Choose a strong password, tick the terms checkbox, and hit submit. You'll receive a verification link to your email and an OTP to your mobile — complete both to activate your account. The whole process takes under two minutes.
You must be at least 18 years old to register and play at MaxJili. This is a hard requirement and there are no exceptions. MaxJili verifies age during the Know Your Customer (KYC) process and will close any account found to belong to an underage player.
Click "Forgot password?" on the Login page. Enter your registered email address and MaxJili will send you a password reset link. Follow the link within 30 minutes (it expires after that) and set a new password. If you don't see the email, check your spam folder. Still stuck? Contact support at support@maxjili.best.
No. MaxJili allows one account per player. Creating multiple accounts to claim bonuses more than once is considered fraud and will result in all associated accounts being permanently closed and funds forfeited. If you accidentally created a duplicate, contact support immediately to resolve it.
MaxJili requires identity verification before your first withdrawal. Accepted Philippine government-issued IDs include: PhilSys National ID, passport, driver's licence, SSS/GSIS ID, PRC ID, voter's ID, or postal ID. You'll also need to submit a selfie photo. Verification is usually completed within 24 hours on business days.
You can request account closure by contacting MaxJili support at support@maxjili.best. Before closing, withdraw any remaining balance to your linked payment method. If your reason for closing is related to problem gambling, consider using the self-exclusion tool on our Responsible Gaming page instead — it offers stronger protections.
Deposits & Withdrawals
MaxJili supports GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO online banking, BPI online banking, UnionBank online banking, and Visa/Mastercard debit and credit cards. All transactions are processed in Philippine Pesos (₱). No currency conversion is required.
The minimum deposit at MaxJili varies by payment method. For GCash and Maya, the minimum is typically ₱100. For bank transfers via InstaPay or PESONet, the minimum is ₱200. Check the cashier page after logging in for the current minimums, as these can change during promotional periods.
GCash, Maya, GrabPay, and Coins.ph deposits are credited to your MaxJili account instantly in most cases. Bank transfers via InstaPay are typically credited within a few minutes. PESONet transfers may take up to one banking day. If your deposit hasn't reflected after two hours, contact MaxJili support with your transaction reference number.
Log in to your MaxJili account and go to the Cashier section. Select Withdraw, choose your preferred method (GCash, Maya, or bank transfer), enter your account details and the amount, then confirm. Withdrawals are processed to the same method you used to deposit. Make sure your KYC verification is complete before requesting your first withdrawal.
MaxJili processes most withdrawal requests within 24 hours. GCash and Maya withdrawals are typically the fastest and may arrive within a few hours. Bank transfers can take one to three business days depending on your bank. Withdrawal requests submitted on weekends may be processed the next business day.
First, check that the payment was successfully deducted from your GCash, Maya, or bank account. If it was, note the transaction reference number and contact MaxJili support via live chat or email at support@maxjili.best. Share your username, the amount, the payment method used, the date and time, and the reference number. Our team will investigate and credit your account once confirmed.
Bonuses & Promotions
MaxJili offers a welcome bonus for all newly registered players who make their first deposit. The bonus amount and terms are shown on the promotions page after you log in. Generally, the welcome bonus requires a qualifying first deposit and comes with wagering requirements before you can withdraw bonus-derived winnings. Read the terms carefully before claiming.
Wagering requirements (also called rollover requirements) are the number of times you need to bet your bonus amount before the resulting winnings can be withdrawn. For example, a ₱1,000 bonus with a 10x wagering requirement means you need to place ₱10,000 in total bets before withdrawing. Different games may contribute differently — slots often contribute 100%, while live table games may contribute less. Check the specific bonus terms in your MaxJili account for full details.
MaxJili regularly runs promotions for existing players including reload bonuses on deposits, cashback on net losses, referral bonuses when you invite a friend who registers and deposits, and special seasonal promos tied to Filipino events and holidays. Log in to your MaxJili account and check the promotions section to see what's active for your account right now.
When you refer a friend to MaxJili using your unique referral code, and they register and make their first deposit, both you and your friend may receive a bonus reward. The referral code field is available on the registration form. Referral bonuses are subject to standard wagering requirements. You can share your referral code with as many people as you like, but each person can only be referred once.
Games & Betting
MaxJili offers a wide range of games suited to Filipino players: sports betting on PBA, NBA, football, and international leagues; boxing betting for local and international fights; baccarat including live dealer tables; bingo; Pusoy; roulette; and a full online casino with slots and other table games.
Yes. MaxJili features live dealer tables for baccarat, roulette, and other popular casino games. These games are streamed in real time from professional studios, giving you the genuine casino atmosphere from your phone or computer. Live dealer tables at MaxJili are available 24 hours a day, seven days a week.
Yes. MaxJili covers PBA games throughout the season, including Commissioner's Cup, Philippine Cup, and Governors' Cup. You can place pre-match and live in-play bets on PBA matches. MaxJili also covers international sports popular in the Philippines — NBA, football leagues, boxing, MMA, and more.
Pusoy on MaxJili follows the standard Filipino card game rules. Each player is dealt 13 cards and must arrange them into three hands: a five-card bottom hand (strongest), a five-card middle hand, and a three-card top hand (weakest). The hands are compared against other players and the highest-value arrangement wins. MaxJili offers both casual and competitive Pusoy tables at different stake levels.
Security & Privacy
Yes. MaxJili uses SSL encryption to protect all data transmitted between your device and our servers. Your personal information and financial details are stored securely. We never store full card numbers and all payment processing complies with applicable standards. Two-factor authentication via OTP is available for an extra layer of login security.
Change your password immediately from the account settings page. Then contact MaxJili support at support@maxjili.best to report the incident. Our team can review login activity on your account and take protective action if needed. Never share your password with anyone, including people claiming to be MaxJili staff. We will never ask for your password via chat, email, or phone.
MaxJili collects and processes personal data in accordance with applicable data protection laws. Your data is used to operate your account, process payments, verify your identity, and comply with regulatory requirements. We do not sell your personal information to third parties. Full details are available in our Privacy Policy.
Responsible Gaming
Log in to MaxJili and go to account settings. Look for the Responsible Gaming section and select Deposit Limits. You can set daily, weekly, or monthly limits. Reductions take effect immediately. Increases require a 24-hour cooling period before they apply. Full guidance is available on the Responsible Gaming page.
Yes. MaxJili offers both cool-off periods (24 hours to 6 weeks) and permanent self-exclusion (minimum 6 months). A cool-off temporarily suspends your account. Self-exclusion closes it completely for the chosen period and cannot be reversed. Contact support@maxjili.best to activate either option. Visit the Responsible Gaming page for more tools and information.
If you or someone you know is struggling with problem gambling, MaxJili encourages seeking professional support. You can contact MaxJili's support team to activate self-exclusion or discuss responsible gaming options. For clinical support, speak to a licensed counsellor or therapist in the Philippines who specialises in behavioural health. Our Responsible Gaming page has full guidance on recognising warning signs and the tools available on MaxJili.
Contact Support
Didn't Find Your Answer?
Our Filipino support team is available 24/7 to help with anything not covered here. Reach out anytime — walang problema.
Live Chat
Available 24/7 from the bottom-right button after you log in to MaxJili. Fastest response option.
Email Support
Send us a message at support@maxjili.best. We respond within a few hours on most days.
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